Baji Okay Privacy Policy

Baji okay ("we", "us", "the platform") is an online gaming platform operated for players in Bangladesh. We are the data controller responsible for the personal data you provide when you register and use baji okay. This means we decide how and why your personal data is processed.

We take our responsibilities as a data controller seriously. This Privacy Policy explains in plain language what data we collect from baji okay players, why we collect it, how long we keep it and what your rights are. If you have any questions after reading this policy, contact us at [email protected].

Baji okay collects personal data in three main ways: data you provide directly, data collected automatically when you use the platform, and data received from third parties such as payment processors.

Data you provide directly:

• Full name and date of birth (required for age verification)
• Email address and mobile phone number
• Residential address in Bangladesh
• National ID number or passport number (for identity verification)
• bKash or Nagad mobile wallet number (for payment processing)
• Account username and encrypted password
• Any communications you send to baji okay support

Data collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited on baji okay and time spent on each page
• Games played, bet amounts, session duration and game outcomes
• Login timestamps and session activity logs
• Cookie and tracking data (see Section 6)

Data from third parties:

• Payment confirmation data from bKash and Nagad
• Identity verification results from KYC service providers
• Fraud screening data from security service providers

The table below summarises the main categories of data baji okay collects and the purpose for each:

Baji okay uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with those listed below.

• Account management: Creating and maintaining your baji okay account, verifying your identity and age, and managing your account settings and preferences.
• Payment processing: Processing deposits and withdrawals via bKash and Nagad, verifying payment details and maintaining transaction records.
• Platform operation: Delivering games, calculating results, crediting winnings and maintaining the technical performance of the baji okay platform.
• Customer support: Responding to your queries, resolving disputes and providing assistance when you contact the baji okay support team.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, account takeover attempts and other security threats.
• Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and providing appropriate support tools.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the baji okay platform, fix bugs and develop new features.
• Marketing communications: Sending you information about baji okay promotions and offers — only where you have given consent and only via the contact method you have chosen. You can opt out at any time.

Baji okay will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.

Baji okay processes your personal data on one or more of the following legal bases:

• Contract performance: Processing is necessary to fulfil our contract with you — i.e., to operate your baji okay account, process your transactions and deliver the games you play.
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements and tax reporting obligations.
• Legitimate interests: Processing is necessary for baji okay's legitimate interests, such as fraud prevention, platform security and improving the service — provided those interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, baji okay relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Baji okay does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share necessary payment data with bKash and Nagad to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
• Identity verification providers: We may share your identity documents with KYC service providers to verify your identity and age as required by our compliance obligations.
• Fraud and security providers: We share device and behavioural data with security service providers to detect and prevent fraud and account takeover attempts.
• Legal authorities: We may disclose your data to law enforcement, regulatory authorities or courts where required by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition or sale of baji okay, your data may be transferred to the acquiring entity. You will be notified of any such transfer.

Baji okay uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how the platform is used. Cookies are small text files stored on your device when you visit baji okay.

The types of cookies baji okay uses:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and game display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Collect anonymised data about how players use baji okay — which pages are visited most, where players drop off and how long sessions last. This data helps us improve the platform.
• Marketing cookies: Used only with your consent to track the effectiveness of baji okay promotions. These are not used to track you across other websites.

You can manage your cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the baji okay platform. Disabling other cookie types will not affect your ability to play.

Baji okay retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.

• Active account data: Retained for the duration of your baji okay account plus a minimum of 5 years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of 7 years to comply with financial record-keeping requirements.
• Identity verification documents: Retained for the duration of your account plus 5 years after closure.
• Support communications: Retained for 3 years from the date of the communication.
• Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of consent.
• Analytics data: Anonymised after 26 months and retained indefinitely in anonymised form.

When data is no longer required, baji okay securely deletes or anonymises it. Data that has been anonymised is no longer personal data and is not subject to this Privacy Policy.

As a baji okay player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Baji okay is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use baji okay.

If baji okay discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted and any funds will be returned to the payment source where possible.

If you believe a minor has registered at baji okay, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Baji okay implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration:

• TLS encryption on all data transmitted between your device and the baji okay platform.
• AES-256 encryption for all personal data stored on baji okay servers.
• Two-factor authentication available for all player accounts.
• Role-based access controls ensuring only authorised staff can access personal data.
• Regular security audits and penetration testing of the baji okay platform.
• 24/7 security monitoring to detect and respond to threats in real time.
• Staff training on data protection and security best practices.

Baji okay may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, baji okay will notify registered players by email or via an in-platform notification before the changes take effect. For minor changes, we recommend checking this page periodically.

Your continued use of baji okay after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, you may request account closure by contacting support.

If you have any questions, concerns or requests relating to this Privacy Policy or the way baji okay handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 via the baji okay platform
• FAQ: Visit the FAQ page for answers to common questions

We aim to respond to all privacy-related requests within 30 days. For complex requests, we may need up to 60 days and will notify you if this is the case.